Aftercare
Here at Mobility Connect Ltd we are 100% commited to customer satisfaction and aftercare. Should you require assistance or need your mobility product repairing then we will help in any way we can.
We believe that our commitment to you shouldn’t end once your product is delivered and that is why we provide unbeatable aftercare services. Our network of dedicated trained engineers are on hand to help you with routine maintenance, difficulties and rectify any problems with your mobility products should they arise.
All Mobility Connect customers are given a standard aftercare plan on each and every product you buy from us.
We also offer our Platinum Plus aftercare plan, which gives you more comprehensive cover, giving you full piece of mind.
Please see our comparison of the standard and Platinum Plus aftercare packages below
Standard
- 1 year parts and labour warranty
- 1 months insurance
- 1 months breakdown cover
Whats not included:
- Unlimited No-Fee Call Outs
- Lifetime Warranty
- Priority Repairs
- Annual Service
- Insurance (1 month included)
- Puncture Repairs
- Battery Replacement
- Courtesy Replacement while your product is being repairewd
Platinum Plus
- Unlimited No-Fee Call-outs
- Lifetime Warranty
- Priority Repairs
- Annual Service
- Full Insurance Cover
- Puncture Repairs
- Battery Replacement
- 24 Hour Emergency Helpline
- Courtesy mobility product should yours need to be brought into the workshop for repair
The cost for having this amazing offer is just £39.95 per month via a direct debit or monthly card payment. Setting up your Platinum Plus membership could not be easier. Please contact the main office on 0800 224 8149 and one of our advisers will be happy to help.
