Contact Us
Freephone: 0800 224 8149
Opening Hours: Monday – Friday, 9 AM – 5 PM
For immediate assistance, we recommend calling us at 0800 224 8149
Option 1 – Workshop & Technical Support
Option 2 – Sales & Product Enquiries
Email Us:
You may also email us at the following address:
Sales/Product Enquiries: [email protected]
Workshop/Technical Support: [email protected]
Alternatively, fill out the form and one of our friendly team members will get back to you within 24 hours.
Registered Address:
Mobility Connect Ltd
Unit 10 Woodgate Park
White Lund Ind Est
Morecambe
LA3 3PQ
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In the event of a breakdown and you need assistance taking your product home please call Autohome on 0800 072 4041
If youy need to put in an insurance claim please call Mark Bates LTD on 01476 591104
Email [email protected]
Complaints
Our aim is always to provide our customers with a first class service; however we are aware that, occasionally, it is possible that we may fail to meet your expectation. If for any reason we have not met your expectations, let us know as soon as possible, by calling out main office telephone 0800 224 8149 or write to Complaints Manager, Mobility Connect LTD, 10 Woodgate Park, Newgate, White Lund Ind Est, Morecambe, LA3 3PS or email: complaints@
If you are not happy with our response, you may be eligible to refer your complaint to the Financial Ombudsman Service (FOS) for an independent assessment and opinion.
The FOS consumer Helpline is on 0800 023 4567 or 0300 123 9123. Alternatively you can contact them at Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London, E14 9SR. www.financial-ombudsman.
A full copy of our complaints procedure is available on request.
Our Platinum Plus Club
Piece of mind is the most important thing when owning a mobility product, especially if it provides you with independence. We at Mobility Connect LTD understand this and with that in mind have designed a brand new package just for you.
