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Free UK Delivery within 7 Days

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Free UK Delivery within 7 Days

About Mobility Connect

Helping You Find Mobility That Fits Your Life

Mobility Connect helps people regain confidence, independence and freedom through carefully selected mobility products, straightforward advice and support that continues long after delivery.

Woman enjoying greater freedom on a mobility scooter
Mobility should open up your world The right product can make everyday journeys, social occasions and time with family easier.
Free UK delivery Available within seven days
Built ready to drive Your product is set up before arrival
Full demonstration Clear guidance before the team leaves
Ongoing aftercare Help continues beyond delivery
Mobility scooter user enjoying time with a family member
Advice centred around the person, not just the product
Your Needs Come First

A More Personal Way to Choose Mobility Equipment

Choosing a mobility scooter or powerchair can feel overwhelming. There are different sizes, speeds, controls, seating options and ways to transport each model.

The Mobility Connect team takes the time to understand how and where you will use your product, helping you compare suitable options without unnecessary pressure.

  • Your comfort and mobility requirements
  • Where and how often the product will be used
  • Storage and transportation considerations
  • Your preferred budget and available payment options
The Mobility Connect Difference

More Than Simply Delivering a Scooter

Every part of the service is designed to make choosing, receiving and using your mobility product feel simpler.

01

Helpful Product Advice

Compare products with guidance based on your individual needs rather than a one-size-fits-all recommendation.

02

Flexible Ways to Pay

Available payment plans can help make mobility more manageable, subject to status and lender approval.

03

Ready to Use on Arrival

Your product is assembled, checked, charged and delivered with the required charger and user manual.

04

Support After Delivery

The workshop and aftercare teams remain available when you need servicing, repairs or practical help.

From First Call to First Journey

What You Can Expect

A clear process helps ensure you receive a product that suits your needs and feel confident using it.

1

Talk Through Your Needs

Discuss your lifestyle, mobility requirements and the journeys you want to make.

2

Choose a Suitable Product

Compare appropriate mobility scooters, powerchairs or home mobility products.

3

Delivery and Setup

Your product arrives built, checked, charged and prepared for use.

4

Full Demonstration

The delivery specialist explains the controls and makes sure you feel comfortable before leaving.

Technician completing mobility scooter workshop repairs
Help When You Need It

Support That Continues After Delivery

Mobility equipment often plays an important part in everyday independence. That is why support should not finish as soon as the product has been delivered.

Mobility Connect provides access to experienced support and workshop teams for servicing, repairs, warranty enquiries and ongoing aftercare.

Standard Aftercare is included with eligible purchases, with more comprehensive ongoing protection available through Platinum Plus.
What Matters to Us

The Values Behind the Service

Mobility Connect aims to provide straightforward, respectful support at every stage of your journey.

01

Understanding

Listening carefully before recommending a mobility solution.

02

Honesty

Clear information about products, payments and available support.

03

Confidence

Ensuring you feel comfortable using your new mobility product.

04

Long-Term Support

Building relationships that continue beyond your first purchase.

Looking Beyond the First Purchase

A Long-Term Approach to Mobility

Support is available as your mobility needs change, whether you require maintenance, an upgrade or greater ongoing protection.

Mobility scooter user with a family member

Upgrades and Part Exchange

As your circumstances change, the team can help you explore suitable upgrades and available part-exchange options.

Speak to the team

Platinum Plus Protection

Access enhanced ongoing cover including servicing, repairs, breakdown support and other membership benefits.

Explore Platinum Plus
Mobility Connect customer adviser speaking with a customer
Start Your Journey

Talk to Someone Who Understands Mobility

Call the Mobility Connect team to discuss what you need, compare suitable products or ask questions about delivery, finance and aftercare.