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Find answers to common questions about buying a mobility scooter, including finance options, payment plans, delivery, setup, road use, insurance, airline travel and battery care.
Yes, Mobility Connect offers mobility scooters on finance, helping you spread the cost rather than paying the full amount upfront. Finance options are available on a wide range of scooters, subject to status and affordability checks.
Yes, Mobility Connect offers payment plans on mobility scooters, allowing you to spread the cost over time instead of paying in full upfront. This can make it easier to choose the right scooter without one large payment.
Many mobility scooters are available with a low deposit from just £1, depending on the scooter model and finance option chosen. Our team can explain the available payment options before you apply.
Yes, once all payments have been made, the scooter is yours to keep.
You may still be able to apply for finance even if your credit history is not perfect. Each application is assessed individually by the finance provider.
The right scooter depends on how you plan to use it. Folding and car boot scooters are ideal for travel, while larger 8mph scooters are better for longer journeys, comfort and road use.
A folding scooter folds down for easier storage and transport, while a car boot scooter usually separates into smaller parts. Both are designed to be more portable than larger mobility scooters.
A 4mph scooter is designed mainly for pavements and indoor/outdoor everyday use. An 8mph scooter is usually a Class 3 scooter, suitable for roads as well as pavements when used at the correct speed.
Yes, many 8mph mobility scooters are road legal if they meet Class 3 requirements. Class 3 scooters can be used on the road, but they must be registered with the DVLA
Yes, Mobility Connect offers delivery to all mainland UK, with support available to help you choose the right scooter before ordering.
Yes, your scooter will be set up and demonstrated so you feel confident using it safely.
Yes, new mobility scooters usually come with a manufacturer warranty. The exact warranty length and cover depends on the model.
If your scooter develops a fault, contact Mobility Connect and we’ll advise on the next steps, including warranty support, repairs or servicing where applicable. If you have purchased our platinum plus aftercare you will be fully covered.
Insurance is not always a legal requirement, but it is strongly recommended to protect you against theft, damage, accidents or third-party claims. GOV.UK says you may need insurance depending on the scooter’s weight
Class 3 mobility scooters must be registered with the DVLA. Class 2 scooters, which are limited to 4mph, usually do not need DVLA registration.
Only Class 3 mobility scooters can usually be used on the road. They must have features such as lights, indicators, reflectors, a horn and an efficient braking system
Yes, but not at 8mph. Mobility scooters must not travel faster than 4mph on pavements or pedestrian areas.