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What Our Customers Say

4.6
Based on 323 reviews
powered by Google
Anne Louise Bays
15:40 14 Apr 25
Overall excellent service. Cain was very helpful, friendly and professional. Anything I asked him he was there to answer all my questions. Very happy Anne bays.
Keith
14:48 09 Apr 25
Very happy with the service. Scooter was delivered and explained by the driver on how to use it. Very satisfied
Kyle Terry
11:25 09 Apr 25
Very comfortable scooter. Very happy with the scooter. Service and delivery second to none
philip thomas
13:47 27 Mar 25
Speaking to mason about purchasing a mobility scooter from them he went through all the specifications of my choosen scooter so I had all the information took me through my finance application ordered my new scooter to be delivered on the 1st of April looking forward to getting my new scooter. Very helpful gentleman. Was made to feel at ease would recommend anytime philip thomas
June Wood
17:27 24 Mar 25
Definitely NOT a company I would recommend. The good reviews are from people who live on their doorstep, if you live further away then don't hold your breath.Customer service is absolutely disgusting, this company has done nothing but lied through their teeth, in order NOT to give me my refund. I have trades description involved with them also, as i have been fighting this battle since October 2024 it is now March 2025.I have gone down the correct route for everything, it's a bit much when a company has less than skeleton staff, employ 2 new people yes 2 that's it. Then the same 2 people left within a week of starting.I wouldn't even recommend them to my enemies
Craig Chalmers
13:46 28 Feb 25
Very Happy with delivery service and Cain was very professional. Scooter is fantastic
Steve Chambers
13:54 12 Feb 25
Cain delivered my scooter today and I'm delighted with it. Cain explained it all and demonstrated it all in all I'm delighted
Iain Davies
11:19 12 Feb 25
Extremely happy with my new scooter and given me my freedom to get back out an about. Thanks again to mobility connect and cain the driver.
Vickie Blood
15:25 06 Feb 25
I took delivery of my very first mobility scooter yesterday. I cannot fault the service I received from mobility connect. Right from finding me the right scooter for my budget and needs down to taking delivery. AmaOnh service all round I would highly recommend mobility connect
laurence smith
14:35 04 Feb 25
Happy customer. Scooter delivered on time and cain explained Everything in detail whilst he was with me. Thanks again
Ian Williamson
10:20 03 Feb 25
Great company to deal with both Louise and Simon were excellent and really easy to deal with this is my third scooter from Mobility Connect and would not dream of using another company
Janet Broome
16:29 30 Jan 25
I took delivery if a new mobility scooter today from mobility connect by driver Andrew n his mate ,the service from these guys was bar none,they were polite ,helpful,patient n very easy to deal with.i also would very highly recommend talking to mason from mobility connect he dealt with my initial order n was very patient with me.
David Wing
09:43 29 Jan 25
Brilliant service. Very happy. Cain was very informative
Lorna anne
14:04 30 Nov 24
I received my scooter 2 weeks ago the scooterpac ignite mini I'm thrilled to bits with it it's giving me the independence I need the scooter itself is fab the heated seat I used yesterday and within a min or it was really hot thank you mobility connect
Myra Cliffe
16:03 19 Nov 24
Just recently purchased a k lite mobility scooter and such a fantastic piece of kit, The mobility scooter has given my freedom back and such a smooth easy ride. The delivery driver cain was brilliant on explaining everything when the scooter was delivered and would highly recommend mobility connect to anyone in need of a new scooter
Christine Taggart
11:21 19 Nov 24
Very happy with the scooter and very happy with the service and cain explained on how to use it.
I've just been accepted finance and I've chose the scooterpac savvy 8 scooter. It's due to be delivered next week. The lady I spoke to was absolutely wonderful and friendly. I'm so so excited because this is going to change my life and give me back my freedom and independence. I highly recommend mobility connect to anyone and everyone looking to get a scooter on finance. I'll be paying just over £100 every 4 weeks. It's a small price to pay for giving back my life. I'm so excited I cannot wait ☺️ Thank you mobility connect your saving mu life. Xxx
Linda Rose
09:20 16 Aug 24
Received my new scooter today, excellent service from start to finish, would highly recommend mobility connect
Sharon Layton
08:04 15 Aug 24
Absolutely amazing service. Really glad i chose Mobility Connect. They were so helpful and thorough. From Simon who helped me choose a scooter within my budget. Down to to the delivery guy Graham who made sure i was all sorted for my hospital appointment. Really appreciate the support they gave. Everything was very thorough!!
Mel Stead
21:18 28 Jul 24
Had my scooter delivered this morning was so friendly and helpful showed us how it worked and how to take it apart. Also was so helpful when ordering to help find the right one to fit my needs. So grateful to them for the fast delivery as I have been practically housebound for a few weeks, would highly recommend and thank you for your service
paul stephens
12:31 18 Jul 24
New Scooter delivered and demonstrated today by Grahame,who was punctual and friendly. Love my scooter and would recommend Mobility Connect
Lynsay Jones
09:06 21 Mar 24
Graham delivered my scooter this morning and was so helpful and gave me so much confidence in my ability to use the scooter confidently. He showed me exactly how to take it apart, to charge it and how to use it safely. I would recommend mobility connect to anyone and everyone who needs mobility aids this company has been great to work with.
May Dixon
17:28 30 Jan 24
A brilliant customer oriented company Louise was amazing at sorting out what scooter would suit my requirements Dave delivered to me in the Scottish Highlands at 9.05am less than a week later. Top class customer serviceThank you Mobility Connect Ltd.
chloe james
13:52 23 Jan 24
Graham delivered my nans scooter, he was really friendly and came around the estimated time. He was so helpful with making sure we both knew how everything worked and I couldn’t be happier with the service we have been provided
Anne Louise Bays
15:40 14 Apr 25
Overall excellent service. Cain was very helpful, friendly and professional. Anything I asked him he was there to answer all my questions. Very happy Anne bays.
Keith
14:48 09 Apr 25
Very happy with the service. Scooter was delivered and explained by the driver on how to use it. Very satisfied
Kyle Terry
11:25 09 Apr 25
Very comfortable scooter. Very happy with the scooter. Service and delivery second to none
philip thomas
13:47 27 Mar 25
Speaking to mason about purchasing a mobility scooter from them he went through all the specifications of my choosen scooter so I had all the information took me through my finance application ordered my new scooter to be delivered on the 1st of April looking forward to getting my new scooter. Very helpful gentleman. Was made to feel at ease would recommend anytime philip thomas
June Wood
17:27 24 Mar 25
Definitely NOT a company I would recommend. The good reviews are from people who live on their doorstep, if you live further away then don't hold your breath.Customer service is absolutely disgusting, this company has done nothing but lied through their teeth, in order NOT to give me my refund. I have trades description involved with them also, as i have been fighting this battle since October 2024 it is now March 2025.I have gone down the correct route for everything, it's a bit much when a company has less than skeleton staff, employ 2 new people yes 2 that's it. Then the same 2 people left within a week of starting.I wouldn't even recommend them to my enemies
Craig Chalmers
13:46 28 Feb 25
Very Happy with delivery service and Cain was very professional. Scooter is fantastic
Steve Chambers
13:54 12 Feb 25
Cain delivered my scooter today and I'm delighted with it. Cain explained it all and demonstrated it all in all I'm delighted
Iain Davies
11:19 12 Feb 25
Extremely happy with my new scooter and given me my freedom to get back out an about. Thanks again to mobility connect and cain the driver.
Vickie Blood
15:25 06 Feb 25
I took delivery of my very first mobility scooter yesterday. I cannot fault the service I received from mobility connect. Right from finding me the right scooter for my budget and needs down to taking delivery. AmaOnh service all round I would highly recommend mobility connect
laurence smith
14:35 04 Feb 25
Happy customer. Scooter delivered on time and cain explained Everything in detail whilst he was with me. Thanks again
Ian Williamson
10:20 03 Feb 25
Great company to deal with both Louise and Simon were excellent and really easy to deal with this is my third scooter from Mobility Connect and would not dream of using another company
Janet Broome
16:29 30 Jan 25
I took delivery if a new mobility scooter today from mobility connect by driver Andrew n his mate ,the service from these guys was bar none,they were polite ,helpful,patient n very easy to deal with.i also would very highly recommend talking to mason from mobility connect he dealt with my initial order n was very patient with me.
David Wing
09:43 29 Jan 25
Brilliant service. Very happy. Cain was very informative
Lorna anne
14:04 30 Nov 24
I received my scooter 2 weeks ago the scooterpac ignite mini I'm thrilled to bits with it it's giving me the independence I need the scooter itself is fab the heated seat I used yesterday and within a min or it was really hot thank you mobility connect
Myra Cliffe
16:03 19 Nov 24
Just recently purchased a k lite mobility scooter and such a fantastic piece of kit, The mobility scooter has given my freedom back and such a smooth easy ride. The delivery driver cain was brilliant on explaining everything when the scooter was delivered and would highly recommend mobility connect to anyone in need of a new scooter
Christine Taggart
11:21 19 Nov 24
Very happy with the scooter and very happy with the service and cain explained on how to use it.
I've just been accepted finance and I've chose the scooterpac savvy 8 scooter. It's due to be delivered next week. The lady I spoke to was absolutely wonderful and friendly. I'm so so excited because this is going to change my life and give me back my freedom and independence. I highly recommend mobility connect to anyone and everyone looking to get a scooter on finance. I'll be paying just over £100 every 4 weeks. It's a small price to pay for giving back my life. I'm so excited I cannot wait ☺️ Thank you mobility connect your saving mu life. Xxx
Linda Rose
09:20 16 Aug 24
Received my new scooter today, excellent service from start to finish, would highly recommend mobility connect
Sharon Layton
08:04 15 Aug 24
Absolutely amazing service. Really glad i chose Mobility Connect. They were so helpful and thorough. From Simon who helped me choose a scooter within my budget. Down to to the delivery guy Graham who made sure i was all sorted for my hospital appointment. Really appreciate the support they gave. Everything was very thorough!!
Mel Stead
21:18 28 Jul 24
Had my scooter delivered this morning was so friendly and helpful showed us how it worked and how to take it apart. Also was so helpful when ordering to help find the right one to fit my needs. So grateful to them for the fast delivery as I have been practically housebound for a few weeks, would highly recommend and thank you for your service
paul stephens
12:31 18 Jul 24
New Scooter delivered and demonstrated today by Grahame,who was punctual and friendly. Love my scooter and would recommend Mobility Connect
Lynsay Jones
09:06 21 Mar 24
Graham delivered my scooter this morning and was so helpful and gave me so much confidence in my ability to use the scooter confidently. He showed me exactly how to take it apart, to charge it and how to use it safely. I would recommend mobility connect to anyone and everyone who needs mobility aids this company has been great to work with.
May Dixon
17:28 30 Jan 24
A brilliant customer oriented company Louise was amazing at sorting out what scooter would suit my requirements Dave delivered to me in the Scottish Highlands at 9.05am less than a week later. Top class customer serviceThank you Mobility Connect Ltd.
chloe james
13:52 23 Jan 24
Graham delivered my nans scooter, he was really friendly and came around the estimated time. He was so helpful with making sure we both knew how everything worked and I couldn’t be happier with the service we have been provided

Flexible Finance Options

Need a mobility scooter on finance? Mobility Connect has you covered! We offer flexible financing plans ranging from 1 to 4 years, tailored to fit your budget.

Payments can be conveniently arranged for the same day you receive your PIP. Not on PIP? No worries – we also provide weekly, fortnightly, and monthly payment options to suit your needs

Get approved for SNAP finance in minutes – apply now to get your independence back!

Representative Example: Cost of Goods £2250, Deposit £50, Amount of Credit £2200, Annual Fixed Interest Rate 26.47%, Monthly Payment £75.02, Term 48 months, Total Payable £3650.96, Representative 29.9% APR

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Our Platinum Plus Club

Peace of mind is a top priority when owning a mobility product, particularly one that offers greater independence. At Mobility Connect Ltd, we understand this need and have created an exclusive new after care package just for you. As a Platinum Plus member, you’ll gain access to a range of valuable benefits.

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