Freephone 0800 224 8149
Free UK Delivery within 7 Days
Built Ready to Drive
Full Demonstration
Finance Options
Free UK Delivery within 7 Days
Freephone 0800 224 8149
Free UK Delivery within 7 Days
Built Ready to Drive
Full Demonstration
Finance Options
Free UK Delivery within 7 Days
Your new mobility scooter will be delivered within 7 days. If you need it sooner, we may be able to accommodate an earlier delivery depending on stock availability. Once you place your order, a member of our experienced customer service team will contact you to arrange a convenient delivery time.
We deliver all mobility scooters fully assembled, charged, and ready to use. To make things easier for you, we unpack them in our warehouse, so you won’t have excess packaging to dispose of. Our mobility expert will personally deliver your scooter, guide you through its features, and ensure you know how to use it safely. You’ll also have the chance to test ride your scooter to make sure you’re completely satisfied before we leave.
Every mobility product comes with a 12-month parts and labour warranty, covering any faults that may arise. Additionally, we provide one month of free insurance to protect against theft, fire, and accidental damage.
For extended care, you can join our Platinum Plus Club, which offers a lifetime care package for your new product. A subscription fee applies—please speak to our team for full details or visit our Aftercare page here
Simply contact our head office 12 months after your purchase date, and we’ll book your service appointment. If you’re a Platinum Plus member, this service is free of charge. Standard aftercare customers can book a service for £99.
If you have a Class 3 mobility scooter, it must be registered with the DVLA. Your welcome pack will include all the necessary tax information. While tax discs are no longer issued, you will receive a log book as proof of registration.
We are legally required to provide products that are fit for purpose and of satisfactory quality.
As a customer, you have the right to a refund, repair, or replacement if a product is faulty or does not meet expectations, as outlined in the Consumer Rights Act 2015. Our resolutions follow the timelines set by this legislation for items purchased from 1st October 2015 onwards (or the Sale of Goods Act for items bought before this date).
For optimal performance, we recommend charging your mobility scooter or powerchair regularly for at least 12 hours.
Yes! We’ve partnered with Snap Finance
For more information, visit www.snapfinance.co.uk or call us at 0800 224 8149.